Design and Implementation of a Virtual Salesclerk

نویسندگان

  • Christopher Mumme
  • Niels Pinkwart
  • Frank Loll
چکیده

This paper describes the design and implementation of a virtual agent that is capable of providing customers in a 3D online shop with advice. Based on a product knowledge base, a conversation model and a model of the shop, the agent communicates with the customer through text based dialogues and leads the customer through the virtual world using gestures.

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تاریخ انتشار 2009